Frictionless Co.
Refund Policy

Our 30-Day Risk-Free Service Guarantee

We want you to feel confident when choosing Frictionless Co.

If you're not satisfied with your service during the first 30 days, simply contact us and we'll refund your first month's subscription fee.

What's Included

  • Refund of your first monthly service fee

What's Not Included

  • One-time setup fees

Setup fees are non-refundable because they cover the work required to configure, customize, and deploy your AI receptionist system. This includes consultation, account configuration, workflow creation, AI training, phone provisioning, integrations, testing, onboarding, and other implementation services that are performed upon engagement.

How to Request a Refund

Email us at hello@frictionlessco.com within 30 days of activation and before your next billing date.

Refund requests must be submitted in writing within thirty (30) days of initial service activation and prior to the next monthly billing date. No refunds will be issued for subscription fees charged after the initial thirty (30) day guarantee period.

No long-term contracts. Cancel anytime.